Privacy Policy
Update date: May 10, 2024
The company respects and protects the personal privacy information of
all users who use the services provided by "surfline". When you start to
use the services provided by "surfline", you agree to our handling of
your personal information. We are well aware of this heavy
responsibility. , So we will try our best to protect your information
and provide you with related management functions. You can also stop
using our services at any time, and upon your confirmation, we will
erase all your personal data.
We believe that you should know the data we collect from you and how we
use it, and you should have meaningful control over both. We want you to
make the best decision about the information you share with us. Please
read carefully and choose to accept or not accept this policy (minors
should read it with a legal guardian). Here are some key information we
hope you can get from it:
"surfline" is public, and anyone in the world can view and search
"surfline" immediately. We also provide you with a non-public way to
communicate on "surfline" through protected accounts and instant
messages. If you don’t want to use your own name, you can also use
"surfline" under a pseudonym.
When you use "surfline", even if you are just viewing the post, we
will receive some personal information from you, such as the type of
device used and the IP address. You can choose to share other
information with us, such as your email address, phone number, and
public profile. We use this information to ensure the security of
your account and to show you more related posts, followers, events
and advertisements.
We let you through your own control rights, settings to limit the
data we collect from you and how we use them, and control such as
account security, market preferences, etc.
In addition to the information you share with us, we will also use
the content you post, the content you have read, the content you
like, and other information to determine the topics you are
interested in, your age, the language you use, and other tips. You
show more relevant content. You can modify or correct it at any
time.
If you have questions about this policy, about how we collect or
process your personal data, or any other issues related to our
privacy policy, we would like to hear from you. You can contact us
at any time.
1. What types of information do we collect?
In order to provide "surfline" products, we must process information
about you. The type of information we collect depends on how you use our
products. You can learn how to access and delete the information we
collect by visiting Settings of "surfline".
(1) Operations performed by you and others and information provided.
1) Information and content provided by you.
We will collect the content, communications and other information you
provide when you use our products, including information provided when
registering an account, creating or sharing content, and sending
messages or communicating with others.
A. Register an account
When you register and log in to "surfline" and use related services, you
can create an account through your mobile phone number, and you can
complete the relevant network identification information (name,
password), which is collected to help you complete the registration. You
can also choose to fill in your profile picture, location, personal
signature, and gender according to your own needs to complete your
information.
You can also use a third-party account to log in and use, you will
authorize us to obtain your public information (avatar, name, and other
information authorized by you) registered on the third-party platform,
which is used to bind with the "surfline" account so that you can log in
directly and use "surfline" product and related services.
B. Publish information
(A) When you post content or comments, we will collect the information
you post and display your name, avatar, and post content.
(B) When you use the function of uploading pictures and publishing
videos, we will ask you to authorize the camera, photo album, and
microphone permissions. Call your camera to activate the camera
function; call the album to complete opening and saving pictures, enable
audio recording, and the camera to complete video shooting, etc. If you
refuse to provide such authorization, you will not be able to use this
function, but it will not affect your normal use of other functions of
"surfline".
(C) The information (metadata) contained in the content you share
through our services, such as the date, time or location of the photo or
video taken or shared.
(D) When you publish information and choose to display the location, we
will ask you to authorize geographic location permissions and collect
location information related to this service. If you refuse to authorize
the provision of precise geographic location information, you will not
be able to use this feature, but it will not affect the normal use other
features of "surfline".
2) Interpersonal network and relationship network.
We collect information related to people, public homepages, accounts,
hashtags, and information about how you interact with them using our
products, such as the people you communicate with the most, which
accounts you follow, and what content you browse, bookmark, comment,
like or share, we will use this information to help you find other users
you may know.
3) Your usage.
We collect information about how you use our products, such as the type
of content you view or interact with; the functions you use; the actions
you perform; the people or accounts you interact with; and the time,
frequency, and duration of your online activities. For example, we will
record the time you used our products and the last time you used them,
as well as the posts, videos and other content you viewed in our
product. We also collect information about how you use our product
features (such as cameras).
4) Information about transactions conducted in our products.
If you use our products to make a purchase or the creators need to
withdraw cash or make other financial transactions, we will collect
information about these purchases or transactions. This information
includes your payment information, such as credit or debit card numbers
and other card information, other account and identity verification
information, billing, shipping, and contact information.
5) Operations performed by others and information provided about you.
We also obtain and analyze the content, communication and information
provided by others when they use our products. This information may
include information about you, such as when others share or comment on
your photos, or send you messages.
2. Equipment information
As described below, we collect information from computers, mobile
phones, and other networked devices that you use and integrate our
products, and information about these devices, and merge this
information on the different devices you use. The information we obtain
from these devices includes:
1) Identification information:
unique identifier (GUID, advertising ID), device number and
other
identification information (such as information obtained from the
application or account you use)
2) Information from device settings:
The information you allow us to receive through the device
settings
you turn on, such as access to your GPS location, camera or
photos.
3) Network and connection:
For example, your mobile operator or ISP name, language, time
zone,
mobile phone number, IP address, connection speed and other
information.
4) Cookie data:
data obtained from cookies stored on your device, including
cookie ID
and settings.
When "surfline" requires advertisers or other partners to place
advertisements or provide services to your device, "surfline" or a third
party may use cookies and similar technologies.
A. To ensure the normal operation of the App, and provide you with a
more relaxed access experience, and recommend content that may be
interesting to you, we will store a data file named Cookie on your
computer or mobile device. Cookies usually contain identifiers, site
names, and some numbers and characters. We send you cookies to simplify
your repeated login steps and to help determine your login status and
account or data security.
B. We will not use cookies for any purpose other than those described in
this privacy policy. You can manage or delete Cookies according to your
preferences. For details, see AboutCookies.org. You can clear all
cookies saved on your computer, and most web browsers have a function to
block Cookies. But if you do this, you need to change the user settings
every time you visit our website, and the corresponding information you
have recorded before will also be deleted, and it may have a certain
impact on the security of the services you use. To learn more about how
to change browser settings, please visit the relevant settings page of
the browser you are using.
2. How do we use this information?
We use the information in the following ways for the purpose of
providing and supporting "surfline" products and related services
described in the "surfline" Terms of Use (subject to your choices). The
specific method:
(1) Provide, customize and optimize our products.
We will use the information we have to deliver our products (including
customized features and content, such as your news, "surfline" STORY,
"surfline" posts and advertisements), and make recommendations to you in
our products or through other channels (For example, activities that you
may be interested in, or tags that you may want to follow). In order to
create unique and personalized products related to you, we will use your
relationship network, preferences, interests and activities based on the
following information: the data we collect from you and third parties
(Include any specially protected data you decide to provide); how you
use our products and how to interact with them; the users, places or
things you are interested in in our products or through other ways. You
can learn more about how we use information about you to customize your
"surfline" experience, including features, content, and suggestions in
"surfline" products; you can also learn more about how we choose the ads
for you.
1) Information in different devices:
We will associate relevant information about your activities in
different devices, so that you can get a customized and consistent
experience no matter what device you use. For example, if you log in
to your account on one device and browse a certain aspect of content,
when you log in to your account on another device, we may use this to
recommend you the same type of content as the content of the previous
device.
2) Location-related information:
We use location-related information (such as your current
location,
place of residence, and where you want to go) to provide, customize
and improve our products (including advertisements) to you and others.
Location-related information may be based on: accurate device location
information (if you allow us to collect it), IP address, and
information about the use of "surfline" products by you and others
(such as hashtags or participation in events).
3) Product research and development:
We use the information we have to develop, test and improve our
products, including conducting surveys and research, testing and
troubleshooting new products and functions.
4) Advertising and other sponsored content:
We use the information we have relevant to you (including your
interests, behavior and relationship network) to select and customize
the advertisements, offers and other sponsored content that we show to
you.
(2) Provide effectiveness measurement, analysis and other business
services.
We use the information we have (including your activities outside of our
products) to help advertisers and other partners evaluate the
effectiveness and coverage of their advertising and services, and to
understand the types of people using their services and how people
interact with their websites, Application and service interaction.
(3) Strengthen user security, data security and product reputation.
We use the information we have to verify accounts and activities, combat
harmful behaviors, detect and prevent spam and other bad behaviors,
maintain the credibility of our products, and strengthen user safety and
data security inside and outside of "surfline" products. For example, we
use the data we have to investigate suspicious activity or violations of
our terms or policies, or to detect when users need help.
(4) Communicate with you.
We will use the information we have to send you marketing information,
communicate with you about our products and let you understand our
policies and terms. When you contact us, we will also use your
information to provide a response.
(5) To conduct research and innovation for the purpose of social
welfare.
We use the information we have (including information obtained from our
research partners) to develop and support research and innovation on the
topics of universal social welfare, technological progress, public
interest, health and well-being.
3. What are the ways to share this information?
Your information will be shared with others in the following ways:
(1) Share among "surfline" products
1) The users and accounts you share and communicate with
Currently, it is not supported to choose who to share, and all shared
information is public information. Public information can be seen by
anyone, whether they use our products or not, and whether they have an
account. This information includes your "surfline" account; any
information you share with the public; the information in your
"surfline" public profile; and the content you share on the "surfline"
personal homepage.
The access you use and the information the users and we provide in and
outside our products, including through search results or tools and
APIs. Public information can also be viewed, accessed, shared or
downloaded again through third-party services such as search engines,
APIs, applications, websites, and other services that integrate our
products.
2) Others share or forward content about you
You should consider who you share content with, because if other people
can see your activity in our products, they can also share with others
(including users or merchant you haven’t chosen to share with) through
our products or other channels these contents. For example, when you
share a post or send a message to an account, the other party can
download the content, take a screenshot, or share it with others inside
or outside our product or in person. Also, when you comment on someone’s
post, your comment will be visible to anyone who can see the post you
comment.
Other users can also use our products to create content about you and
share it. For example, these users may share your photo in a post, STORY
or Wallpaper, mention you in a post, or share information about you in
their post or message. If you are upset about the information that
others share about you in our products, you can learn how to report the
content.
3) New owner.
If the ownership or control of all or part of our products or assets
changes, we may transfer your information to the new owner.
2. Share with third-party partners
We work with third-party partners who help us provide and improve our
products so that our company can function normally and provide free
services to users all over the world. We will never sell any of your
information to anyone. We will also impose strict restrictions on how
our partners use and disclose the data we provide. We share information
with the following types of third parties:
1) Advertisers.
We provide advertisers with rich and informative reports on which types
of users have watched their advertisements and how effective their
advertisements are, but without your permission, we will not share
personal information that can identify you (such as your name or E-mail
and other information itself can be used to contact you or identify
you). For example, we provide advertisers with general demographic data
and interest information (for example, people who watch their ads are
women between the ages of 25 and 34 who like online shopping) to help
them know their ads audience. We will also confirm which ads in
"surfline" will lead you to make a purchase from the advertiser.
2) Effectiveness measurement partners.
We share information about you with companies that aggregate user
information to provide analysis and performance measurement reports to
our partners.
3) Partners who provide goods and services in our products.
If you subscribe the paid content or purchase from a seller in
"surfline", the content creator or seller can obtain your public
information and other information you share with them, as well as the
information needed to complete the transaction, including delivery and
contact information.
4) Suppliers and service providers.
We provide information and content to suppliers and service providers
who support our business. The support they provide includes: providing
technical infrastructure services, analyzing the use of our products,
providing customer services, facilitating payment or conducting
investigations.
5) Law enforcement agencies or legal requirements.
We may share your personal information with law enforcement agencies or
when required by law.
4. How to manage or delete information about yourself?
We provide you with functions to manage and delete your data. You can
learn more in "surfline" settings.
We store data until we no longer need the data to provide services or
until your account is deleted (whichever occurs earlier). This requires
a specific analysis of specific circumstances, depending on the nature
of the data, the reasons for collecting and processing the data, and
related legal or operational retention needs. For example, after you
search for content in "surfline", you can access and delete your search
history at any time, but the search log will be deleted after 3 months.
When you delete your account, we will delete the content you posted,
such as photos and status updates, and then you will not be able to
recover the deleted information. Information about you shared by others
is not part of your account and will not be deleted. If you want to
restore your account after deleting your account, please log in again
within 48 hours. If you need to delete your account at any time, you can
visit "surfline" settings.
5. Information Security Assurance
"surfline" will use various security technologies and procedures to
establish a complete management system to protect users' personal
information from unauthorized access, use or disclosure. We will use
encryption technology (such as SSL), anonymization and related feasible
means to protect your personal information and use security protection
mechanisms to prevent your personal information from being maliciously
attacked. However, please understand that due to technical limitations
and various malicious methods that may exist, in the Internet industry,
even if we do our best to strengthen security measures, it is impossible
to always guarantee 100% security of information. If your information is
accessed, publicly disclosed, tampered with, or destroyed due to our
gross negligence, which results in damage to your legitimate rights and
interests, we will bear the corresponding legal responsibility. You need
to understand that the system and communication network you use to
access our services may have problems due to factors outside our
control. Except for situations stipulated by laws and regulations,
"surfline" will not disclose your personal information to third parties
without the user's permission.
6. How do we respond to legal requirements or prevent injuries?
Under the following circumstances, we obtain, retain and share your
information with regulatory agencies, law enforcement agencies or other
parties:
1) Respond to legal requirements (such as search warrants, court orders,
or subpoenas) if we have good reasons to believe that the law requires
us to do so. This may include responding to a legal request from a
jurisdiction outside the home country, when we have a good reason to
believe that the response is required by the laws of the relevant
jurisdiction, and that will affect users in that jurisdiction and meet
internationally recognized standards.
2) We have good reasons to believe that this is necessary to achieve the
following purposes: to detect, prevent and resolve fraud, unauthorized
use of products, violations of our terms or policies, or other harmful
or illegal activities; to protect ourselves ( Including our rights,
assets or products), you and others (including those involved in
investigations or regulatory enquiries); or to prevent death or possible
imminent personal injury. For example, if necessary, we will exchange
information about the reliability of your account with third-party
partners to prevent fraud, violations, and other harmful behaviors
inside and outside our products.
If the information we obtain about you (including transaction data
related to your use of "surfline" to make purchases) is subject to legal
requirements or obligations, investigations of government,
investigations to the actions that may violate our terms or policies,
the period for access and retention of these information may be
extended.
7. How do we manipulate and transfer data to provide global services?
We share information globally in accordance with this policy. Share
internally with the products of "surfline" affiliated companies,
externally share with our partners, and share with the people you
connect and share with all over the world. For example, your information
may be transferred or transmitted to other countries/regions other than
your home country or your place of residence and the information will be
stored and processed in these regions for the purposes described in this
policy. These data transfers are necessary to provide the services
described in the Terms of Use of "surfline" and to operate globally and
provide you with our products. In order to transfer data to our home
country and other countries/regions, we will adopt standard contractual
clauses, and follow the European Commission’s adequacy decisions for
specific countries/regions where applicable, and obtain your consent.
8. Amendments and notifications
We will notify you before revising this policy so that you can view the
revised policy before choosing to continue using our products.
9. contact us
You can learn more about how to set up and manage privacy in settings of
"surfline". If you have complaints and reports about network information
security, or if you have any questions, comments or suggestions about
this "Privacy Policy", about your information-related matters, as well
as questions about this statement or "surfline"'s privacy policy, you
can contact us via email.
Contact email:
public@hugemobitech.com
Our relevant person in charge will reply within [30] days of receiving
your feedback.